ESET SMART SECURITY Betriebsanweisung PDF herunterladen (Seite 30)

4.4.1.2.4.2 Troubleshooting Mirror update problems

In most cases, problems during an update from a Mirror server are

caused by one or more of the following: incorrect speciﬁcation of the

Mirror folder options, incorrect authentication data to the Mirror

folder, incorrect conﬁguration on local workstations attempting to

download update ﬁles from the Mirror, or by a combination of the

reasons above. Below is an overview of the most frequent problems

which may occur during an update from the Mirror:

ESET Smart Security reports an error connecting to Mirror server –

Likely caused by incorrect speciﬁcation of the update server (network

path to the Mirror folder) from which local workstations download

updates. To verify the folder, click the Windows Start menu, click Run,

insert the folder name and click OK. The contents of the folder should

be displayed.

ESET Smart Security requires a username and password – Likely

caused by incorrect authentication data (username and password)

in the update section. The username and password are used to grant

access to the update server, from which the program will update

itself. Make sure that the authentication data is correct and entered

in the correct format. For example, Domain/Username, or Workgroup/

Username, plus the corresponding Passwords. If the Mirror server is

accessible to “Everyone”, please be aware that this does not mean

that any user is granted access. “Everyone” does not mean any

unauthorized user, it just means that the folder is accessible for all

domain users. As a result, if the folder is accessible to “Everyone”, a

domain username and password will still need to be entered in the

update setup section.

ESET Smart Security reports an error connecting to the Mirror

server – Communication on the port deﬁned for accessing the HTTP

version of the Mirror is blocked.

4.4.2 How to create update tasks

Updates can be triggered manually by clicking Update virus

signature database in the primary window displayed after clicking

Update from the main menu.

Updates can also be run as scheduled tasks. To conﬁgure a scheduled

task, click Tools > Scheduler. By default, the following tasks are

activated in ESET Smart Security:

• Regular automatic update

• Automatic update after dial‑up connection

• Automatic update after user logon

Each update task can be modiﬁed to meet your needs. In addition

to the default update tasks, you can create new update tasks with

a user‑deﬁned conﬁguration. For more details about creating and

conﬁguring update tasks, see section 4.5, “Scheduler”.

4.5 Scheduler

Scheduler is available if Advanced mode in ESET Smart Security is

activated. Scheduler can be found in the ESET Smart Security main

menu under Tools. Scheduler contains a list of all scheduled tasks

and conﬁguration properties such as the predeﬁned date, time, and

scanning proﬁle used.

By default, the following scheduled tasks are displayed in Scheduler:

• Regular automatic update

• Automatic update after dial‑up connection

• Automatic update after user logon

• Automatic startup ﬁle check (after user logon)

• Automatic startup ﬁle check (after successful update of the virus

signature database)

To edit the conﬁguration of an existing scheduled task (both default

and user‑deﬁned), right‑click the task and click Edit... or select the

desired task you wish to modify and click the Edit... button.

4.5.1 Purpose of scheduling tasks

Scheduler manages and launches scheduled tasks with predeﬁned

conﬁguration and properties. The conﬁguration and properties

contain information such as the date and time as well as speciﬁed

proﬁles to be used during execution of the task.

4.5.2 Creating new tasks

To create a new task in Scheduler, click the Add... button or right‑click

and select Add... from the context menu. Five types of scheduled

tasks are available:

• Run external application

• System startup ﬁle check

• Create a computer status snapshot

• On‑demand computer scan

• Update

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